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Safer Transport Command officers stepped up enforcement action against illegal cab drivers over the festive period.

  • 177 drivers arrested for touting and 27 arrested for other cab-related offences
  • New windscreen stickers used to warn drivers against illegal touting
  • Officers warn 50,000 Londoners of the dangers in taking unbooked minicabs

The Metropolitan Police Service (MPS) Cab Enforcement Unit, part of the Transport for London (TfL) funded Safer Transport Command (STC), has arrested over 150 drivers for taxi touting over the festive period.

Any ‘minicab’ that isn’t booked through a licensed minicab operator is illegal, uninsured for carrying passengers and potentially dangerous.

The operation was an integral part of the Safer Travel at Night (STaN) initiative, which is a partnership between the Mayor, TfL, MPS and the City of London Police (CoLP), who are working together to make travelling in London safer at night.

The police were supported by officers from TfL’s Taxi and Private Hire Compliance and Enforcement Teams.

It involved over 300 enforcement activities at targeted locations across London with officers from the STC Cab Enforcement Unit, Safer Transport Teams, CoLP and TfL using various tactics to deter, disrupt and detect illegal cab drivers and get people home safely.

Along with high-visibility patrols, stop/checks on vehicles, intelligence-led operations and engaging with the public, officers used a new series of material aimed at raising awareness of touting and the enforcement action being taken against this illegal and dangerous activity.

Warning stickers get the message across

Operations over the festive period saw the introduction of large windscreen stickers that are place on cars of people arrested on suspicion of illegally touting.

The new stickers, which state ‘Driver arrested on suspicion of touting’, are a warning to other drivers that touting will not be tolerated and that police and enforcement officers are taking action.

In addition to the vehicle stickers, officers were also carrying out roadside checks of vehicles and drivers and distributing leaflets to drivers and passengers reminding drivers of the law and the consequences of acting illegally.

Over 2,000 minicabs were stopped during the operation.

Posters have also been produced for all licensed private hire offices warning licensed drivers that if they tout for business they will lose their TfL licence.

Operation STaN covered every borough in the Capital, where officers from the Cab Enforcement Unit, Safer Transport Team, CoLP and TfL engaged with thousands of Londoners.

The officers provided safer travel at night  information informing the public that only black cabs can be stopped and picked up off the street without being booked and that minicabs, even those licensed by TfL, must always be booked through a licensed minicab operator.

Over 50,000 STaN leaflets were handed out to members of the public.

The safe way to take minicabs

Kulveer Ranger, the Mayor’s Transport Adviser, said: ‘It is good to see that thousands of Londoners have heeded the important advice and avoided the potential dangers of illegal minicabs this winter.

‘However tempting illegal minicabs may seem, we need to use common sense and ensure we travel around the city as safely as possible by using black taxis and booking licensed minicabs. I want to thank all the hard working police officers who have made this operation such a great success.’

Chief Superintendent Joe Royle, Safer Transport Command, said: ‘The Cab Enforcement Unit is dedicated to tackling taxi touts and this was an excellent result.

‘The dangers of taking unlicensed minicabs should never be underestimated. Illegal cabs and touting undermine the legitimate cab trade. Our Cab Enforcement Unit has dedicated anti-tout initiatives to tackle touts and improve the safety of passengers who use taxis and private hire vehicles.

‘Working with our partner agencies there are now many alternatives to ensure that by planning a journey home in advance, an evening out ends safely.’

Steve Burton, TfL’s Director of Community Safety, Enforcement and Policing, said: ‘The arrests over the festive period highlight the work that TfL and its policing partners are doing in order to stop illegal cab drivers operating in London. We are committed to tackling illegal touting and ensuring a safe travelling environment for the public.

‘However as part of our efforts to crackdown on illegal cab activity we also need Londoners to stop taking unbooked minicabs. Only black cabs can be hailed in the street or picked up at a rank without booking.’

Key tips on using minicabs:

  • Never approach a minicab on the street or accept a fare, they are acting illegally
  • Always book so there is a record of your journey
  • Only black cabs can pick passengers up on the street
  • When travelling by minicab always book it, when it is arrives check it’s for you and sit in the back
  • To get three local cab numbers text ‘CAB’ to 60835**
  • Visit for more information

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